I just received a workshop manual on a set of CDROMs from www.WorkshopManuals.co.uk and there is NO info on the 5 door 323 BA model, only the 3 and 4 door (listed as Protege). Nothing on the V6 engine either. a**e! The manual is claimed to cover all models from 1983 to 2002. Right-oh then.
I have emailed them to complain so watch this space.....

Give them Hell !!!!!

so whats the news, ignoring u?

Afraid so, after four emails from me. I'll keep trying for a bit longer.

The problem with a lot of internet-based companies is you don't get an ADDRESS for you (or your solicitor) to write to....

Did you pay by Paypal ?

If so am sure if you read your Paypal Terms and conditions you can request a refund - if theyare not contacting you report them to Paypal - Paypal has strict rules regarding this and after been reported they will take action.

or this is his contact addy - unfortunately it is PO Box

C. Warren
WorkshopManuals.co.uk
PO Box 1985
SALISBURY
SP4 0ZR
UK

I did use PayPal - if there is no reply from the seller tonight I will check the T & C and get in touch with them. Thanks for that.......

From the paypal safe shopping policy - check out point 2 in the first section:

[u]PayPal Buyer Protection[/u]

If you buy your item on eBay and your purchase meets certain criteria, PayPal will provide up to £500.00 GBP coverage at no additional cost. PayPal Buyer Protection covers:

-eBay items purchased with PayPal where payment is made to the seller's email address associated with the listing (make sure to pay with the grey Pay Now button found when the listing closes on eBay)
-Items that are never received or are significantly different to what was -described in the listing
-Tangible items (physical goods that are delivered to you) only. Services and intangible items are not covered

[u]Other Limitations: [/u]
-You may only file one claim per PayPal payment
-Claims must be filed within 30 days of the PayPal payment
-Buyer Protection does not cover cases where you are simply disappointed with the item you have received
-You are limited to two PayPal Buyer Protection refunds per calendar year.
-You must be willing to provide information during the investigation process, if requested

[u]Buyer Complaint Policy[/u]

If your payment is not covered by PayPal Buyer Protection or Money Back Guarantee, PayPal may still review your claim under our Buyer Complaint Policy.

Requirements for review:
-You must have used PayPal to pay for your purchase
-Your claim must be filed within 30 days of payment
-Your purchase is a tangible item (physical goods that are delivered to you). Services and intangible items are not covered
-The item you purchased was never received. The Buyer Complaint process only covers items that were never received
-If we grant your claim, you will be entitled to the return of funds PayPal is able to collect on your behalf. However, a full refund is not guaranteed.

We will make every effort to complete our investigation and any reimbursement within 30 days from the date the Buyer Complaint Form is filed.

[u]Money Back Guarantee [/u]

When you make a payment on the PayPal website, you can buy a Money Back Guarantee to protect your purchase of physical goods on selected transactions. If you purchase the Money Back Guarantee, you will have the option to return your merchandise to PayPal in exchange for a reimbursement (not including the fee), provided that you file a claim within 30 days of payment. This program is only offered for tangible goods transactions of less than $1,000.00 USD with pre-qualified sellers.

Cool. I think I meet their criteria. I'll email them tonight.

I just did a trace on them twice and it halts at http://www.easily.co.uk
Their address is: 109 - 111 Farringdon Road
London
EC1R 3BW
GB
or they are on the net.
you can contact:
Nick Archell
address: Easily Ltd
address: 109-111 Farringdon Road
address: London EC1R 3BW
address: United Kingdom
phone: +44 20 7841 7441
e-mail: nick@easily.co.uk
nic-hdl: NA212-RIPE
changed: jvohra@mfnx.net

they should tell you contact details of workshop manuals.
he he he :twisted: